VAT, your VAT number and your invoices
Prices are shown before VAT, which is added only where it is due. Invoices come from Zinn Digital® Ltd by email and stay in your account.
Updated
When VAT is added
Every price on this site is before VAT, and VAT is added only where the law says it is due:
- UK customers pay UK VAT at 20%. A UK VAT number is printed on your invoice, but UK VAT is still charged.
- EU businesses with a VAT number that the EU's VIES service confirms are reverse-charged and pay no VAT to us.
- EU consumers pay the VAT rate of their own country.
- Customers anywhere else pay no UK VAT.
The payment page shows the full total, VAT included, before you pay.
Your VAT number
Enter it at checkout, or save it later in /account/billing with your billing details. If VIES cannot confirm the number at the moment you pay, VAT is charged and you are told on the spot.
Invoices and credit notes
Zinn Digital® Ltd (UK) sends your invoice by email once the payment goes through. Every invoice and credit note is also kept as a PDF in /account/invoices and next to its order in /account/orders.
Questions people ask
- Where do I enter my VAT number?
- At checkout, or afterwards in /account/billing.
- Does a UK VAT number remove UK VAT?
- No. It is printed on your invoice, and UK VAT is still charged.
- Who issues the invoice?
- Zinn Digital® Ltd, a company registered in the United Kingdom. It arrives by email and stays in /account/invoices.